1. A person who is feeling unwell is feeling - |
off-colour |
a bit blue |
in the dumps |
a cold shoulder |
right |
wrong |
2. If you take someone's place you ........ for them. |
work over |
stand in |
jump up |
fill up |
right |
wrong |
3. Suggestions that you should follow are called - |
instructions |
hints |
insinuations |
guidelines |
right |
wrong |
4. If you have to start before everyone else you should be '.... and early'! |
quick |
sharp |
bright |
alert |
right |
wrong |
5. Keeping thieves out of the building is the job of - |
reception |
health and safety |
management |
security |
right |
wrong |
6. The public area of an office building is the - |
lobby |
lounge |
waiting room |
pub area |
right |
wrong |
7. The staff's phone numbers are in the - |
private exchange |
internal directory |
pink pages |
black book |
right |
wrong |
8. If you take a chance that something will be okay, you do it - |
by accident |
with gambling |
on spec |
thinking wishfully |
right |
wrong |
9. Spoken phone messages left on a computer are called - |
e-voice |
speaking letters |
speak express |
voice mail |
right |
wrong |
10. What does ID stand for? - |
Internal directory |
Inside a day |
Indeed |
Identification |
right |
wrong |
11. Letters that staff send and receive go through the - |
mail room |
post box |
letter office |
stamp duty |
right |
wrong |
12. To go out for a short time is to - |
peek out |
poke out |
pop out |
peck out |
right |
wrong |
13. Something that is not being looked after is - |
unguarded |
unattended |
unintended |
unavailabler |
right |
wrong |
14. If you take someone's place for a while, you ..... for them. |
cover |
change |
replace |
impersonate |
right |
wrong |
15. A quick friendly conversation is a - |
gossip |
rumour |
dialogue |
chat |
right |
wrong |