For each of the conversation openers below, select one answer. If you change your mind, just click on another button. When you have finished, check by clicking the answers button.

1. Excuse me, are you Jo Walters?	5. Joe, this is Mary.
a. Yes, can I help you?	a. Yes, can I help you?
b. What do you want?	b. Hello, Mary.
c. I am pleased to meet you	c. I am pleased, Mary
2. Hey, Fred, how's it going?	6. Excuse me, do I know you?
a. It goes well, thanks.	a. I don't think so. I'm Bill.
b. Good morning, Peter.	b. No. Pleased to meet you.
c. Fine, how're you?	c. It's nice to know you.
3. I'm nurse Grantham. Follow me, please.	7. I'm Mr Smith, senior director. How do you do?
a. How do you do, nurse.	a. Hello, Mr Smith.
b. It's my pleasure.	b. Hello, I'm Pete from sales.
c. Certainly	c. Mike Dewer, sales. How do you do?
4. Sally, this is Dr Newslade.	8. This is my father, Peter.
a. How do you do, I'm Sally.	a. How do you do, Mr Jones?
b. How do you do, doctor.	b. Hi, Pete!.
c. How are you doing, doctor?	c. Yes. I'm Bill. Hello.