1. Ben: Have you seen my portable CD player?
Joe: I left it in the pub. Sorry.
No. Leaving something expensive in a place where it can be lost or damaged is very serious. This apology is too relaxed, and will probably make the other person even angrier.
2. Lucy: Did you put sugar in this coffee?
Ed: Oops, sorry, I forgot.
Yes. By saying "oops", Ed shows that he did not mean to do this, so he apologises, and gives the reason why de did it.
3. Marcia: Can you tell us when the college opens?
Porter: No. Sorry.
No. The porter is not trying to be helpful, and his answer is as short as possible. He is not sorry, and he is not really apologising that he does not know.
4. Jane: Look what you've done!
Dick: I beg your pardon.
No. Jane is shouting at Dick, who has done nothing wrong. Dick is angry, and is pretending that he can't believe what Jane has said, so he asks her to repeat it.
5. Robert: You still haven't posted my letter.
Phil: Oh, I could kick myself.
Yes. Phil is admitting that he has done something wrong, and is showing that he is angry with himself for upsetting Robert.
6. William: Excuse me, but that is my place.
Janet: I'm sorry, but I was here first.
No. This is really a civilised fight. William wants the place, but Janet is not moving. Both people are rather angry, and not apologetic.
7. June: Oh, you've spilt my coffee!
Jenny: I'm terribly sorry. Oh dear, can I get you another one?
Yes. Jenny apologises strongly. She says "Oh, dear" to show she is upset, and she tries to make up for what she has done.
8. Mrs Jones: You've taken the last chocolate.
Mr Jones: Oh no! I'm so terribly, terribly sorry. Forgive me.
No. Mr Jones is apologising too much about something not very important. This shows that he is being sarcastic, and he is not sorry.