Reception and phone - Vocabulary
Each sentence below is followed by a question. There are four options for each question. Tap the correct answer.
Question 1 out of 15
1. A person who is feeling unwell is feeling -
| off-colour |
| a bit blue |
| in the dumps |
| a cold shoulder |
| right |
wrong |
2. If you take someone's place you ........ for them.
| work over |
| stand in |
| jump up |
| fill up |
| right |
wrong |
3. Suggestions that you should follow are called -
| instructions |
| hints |
| insinuations |
| guidelines |
| right |
wrong |
4. If you have to start before everyone else you should be '.... and early'!
| quick |
| sharp |
| bright |
| alert |
| right |
wrong |
5. Keeping thieves out of the building is the job of -
| reception |
| health and safety |
| management |
| security |
| right |
wrong |
6. The public area of an office building is the -
| lobby |
| lounge |
| waiting room |
| pub area |
| right |
wrong |
7. The staff's phone numbers are in the -
| private exchange |
| internal directory |
| pink pages |
| black book |
| right |
wrong |
8. If you take a chance that something will be okay, you do it -
| by accident |
| with gambling |
| on spec |
| thinking wishfully |
| right |
wrong |
9. Spoken phone messages left on a computer are called -
| e-voice |
| speaking letters |
| speak express |
| voice mail |
| right |
wrong |
10. What does ID stand for? -
| Internal directory |
| Inside a day |
| Indeed |
| Identification |
| right |
wrong |
11. Letters that staff send and receive go through the -
| mail room |
| post box |
| letter office |
| stamp duty |
| right |
wrong |
12. To go out for a short time is to -
| peek out |
| poke out |
| pop out |
| peck out |
| right |
wrong |
13. Something that is not being looked after is -
| unguarded |
| unattended |
| unintended |
| unavailabler |
| right |
wrong |
14. If you take someone's place for a while, you ..... for them.
| cover |
| change |
| replace |
| impersonate |
| right |
wrong |
15. A quick friendly conversation is a -
| gossip |
| rumour |
| dialogue |
| chat |
| right |
wrong |
