1. 'Verity' is another word for -

2. A person with 'integrity' is -

3. Something you know well, and are close to is ...

4. Making something as good as possible is called -

5. The measurements you use to see how you are doing are called -

6. The difference between costs and profits is the -

7. The list of top US companies is the -

8. What is ROI?

9. Something that does not need explaining -

10. Something that is suddenly stopped is stopped -

11. IT stands for -

12. Something new, original and better is a/n -

13. Something that does not give many details is -

14. Something that is worth what you pay for gives -

15. Someone who gives bad service and causes you extra work -