Beginners course - Complaints and Apologies English for Everybody - beginners course
English for Everybody
Complaints and Apologies

Look at these sentences and pick the best words to use each time.


 

1. The bus has stopped and you want to get off. But the bus is full. You say:

A. Excuse me, Can I pass through?
OR
B. Sorry, get out of my way.

  
2. Your friend asked you to buy her some bread in the supermarket and you forgot. You say:

A. Excuse me, what bread?
OR
B. I am very sorry, I forgot.

  
3. You are phoning the station to ask when the train is going to arrive.You say:

A. Excuse me, what time is the train coming?
OR
B. I am sorry I don't know what time the train arrives.

  
4. You are waiting in the queue and someone is trying to get in front of you. You say:

A. Excuse me, but I was here before you.
OR
B. I don't know what you are doing, I am sorry.

  
5. Your friend asks 'What are we having for supper today?' You say:

A. Excuse me, I have not thought about it.
OR
B. I am sorry, I have not thought about it yet.

  
6. Your friend asks 'Would you like to come for dinner tomorrow?' You say:

A. Excuse me, I can't
OR
B. I am sorry, but not tomorrow.

  
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