How to apologise

Observe this short dialoge:
Jane: You forgot to bring the book I asked for.
Anna: I am sorry I will bring it next time.

Anna uses the word "sorry" to apologise. 'Sorry' is often used in English with apologies. To make apologies stronger you can use additional words such as: very, extremely, really, very:

Example:

I am very sorry. He is extremely sorry We are really very sorry

I am so sorry

The addition of emphasizing words before the word "sorry" makes the apologies more real.

How to accept apologies

Look at the dialogue again:
Jane: You forgot to bring the book I asked for.
Anna: I am sorry I will bring it next time.
Jane: No problem.

By saying "no problem" Jane has accepted Anna's apology.

Other common ways to accept apologies:

It's O.K Don't worry about it It is not important Don't mention it.

That's all right

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